Returns & Exchanges

At Jetpilot, we want to ensure you are completely satisfied with your high-performance gear. If your purchase doesn't meet your expectations, you can return any unused items in their original packaging within 30 days of delivery.

1

Check Eligibility

Ensure your gear is in original condition, unwashed, and with all tags attached to qualify for a full refund or exchange.

2

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

3

Pack and Ship

Securely pack your items and attach the provided prepaid shipping label before dropping the package at any authorized carrier location.

4

Receive Refund

Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing